Supplemental Notice For Residents Of The European Economic Area, Switzerland, Or The United Kingdom

Name of data controller and contact details

Dr Shaun Chuah
Email: privacy@chatibd.com

Purposes of the processing

The purposes of the processing are described in the section of the ChatIBD Privacy Policy entitled How We Use Your Information.

Lawful basis for the processing

Generally, we process personal data on the basis that the processing is necessary for purposes of our legitimate interest in conducting our business in a manner typical in the US information technology industry, having taken into account any risks to your fundamental rights and freedoms (including your right to privacy). We also may process personal data on other bases permitted by the EU General Data Protection Regulation (“GDPR”), the UK Data Protection Act 2018 (“UK GDPR”) and other applicable laws, such as when the processing is necessary for us to comply with our legal obligations.

The legitimate interests of the controller or third party, where applicable

Our specific legitimate interests, such as responding to your requests, comments and questions, providing you with support and improving our Services, are described in the section of the ChatIBD Privacy Policy entitled How We Use Your Information.

The categories of personal data concerned

The categories of personal data that we process are described in the section of the ChatIBD Privacy Policy entitled Information We Collect.

The recipients or categories of recipients of the personal data

The potential recipients of the personal data that we collect via the Services are described in the section of the ChatIBD Privacy Policy entitled How We Disclose Your Information.

Information regarding the transfers of personal data outside of the European Economic Area (EEA), Switzerland and the United Kingdom (UK)

ChatIBD Ltd operates servers in the UK and EEA. Where we transfer data to countries outside the UK/EEA (for example, to service providers in the United States), we rely on:

  • the UK adequacy regulations
  • the European Commission adequacy decision
  • Standard Contractual Clauses (SCCs) approved by the UK ICO & the EC

The period for which the personal data will be stored, or the criteria for determining the retention period

How long we retain personal data varies according to the type of data in question and the purpose for which it is used. See the section entitled Retention of Personal Information.

Your rights to access, correct, restrict or delete your personal data and object to processing

You have the right to request access to your personal data, to have your personal data corrected, restricted or deleted, and to object to our processing of your personal data. Your rights may be subject to various limitations under the GDPR and the UK GDPR. If you wish to exercise any of these rights, or if you have any concerns about our processing of your personal data, please contact us in any of the ways listed in the section entitled How to Contact Us. The data portability rights in the GDPR and the UK GDPR are not relevant to the kinds of processing that we do.

The right to lodge a complaint with a supervisory authority

You have the right to file a complaint concerning our processing of your personal data with your national (or in some countries, regional) data protection authority. The EU Commission has a list here: http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm. See www.ico.org.uk for information about contacting the UK Information Commissioner’s Office. See www.edoeb.admin.ch/edoeb/en/home.html for information about contacting the Swiss Federal Data Protection and Information Commissioner.

Statutory or contractual requirement or other obligation to provide any personal data

Users of the Services are under no statutory or contractual requirement or other obligation to provide personal data to us via the Services.

Contact Us

If you have any questions about this notice or wish to exercise your rights under the UK GDPR or EU GDPR, please contact us at privacy@chatibd.com

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